Tel: 01227 284700

Customer Charter

We have introduced a Customer Charter to help ensure our brokers are always well looked after. Our promises are: Consider the customer's needs; Provide an efficient and accessible service; Be fair, honest and transparent; Be realistic; Strive to protect our customers and our business from fraudulent activity; Innovate and improve.

Our overall goal is to measure and continually improve our service, as well as meet required FCA guidelines. And because the quality of the service we deliver ultimately depends on our people, we are committed to extensively training our staff through our own dedicated Talent Development team, and recruiting those with the right skills and attitude from the outset.

Make a claim

Call 0800 072 2050 - 24 hours a day, 365 days a year. Find out more

Work with us

If you’re interested in joining our network of intermediaries. Apply here

Dedicated partners support

Our Broker Management team is ready to work with you. Find out more 



Work with us

Zenith Marque is part of the Markerstudy Group of Companies. If you’re interested in joining our network of intermediaries, you can apply online.

Find out more

Stationery

If you’re an existing Zenith Marque partner, you can download product information, policy booklets, key facts, agreed value forms, trades lists and marketing literature

Find out more

Dedicated partner support

Our Broker Management team is ready to work with you.

Find out more